Contact our Offices

Trust Beneficiary Call Center

During business hours staff at the Trust Beneficiary Call Center can provide IIM account updates, disbursement information, check the status of a request, explain quarterly benefits, and more.

Beneficiaries can use the self-service option to check their account balance and last disbursement any time.

Phone 

888-678-6836

Hours of Operation 

  • Monday to Friday - 9 am to 4:30 pm (Mountain Time).
  • Closed on Saturday and Sunday.
  • Self-service is available 24/7/365, including nights, weekends, and holidays.

The call center closes for the following holidays:

  • New Year's: 01/01/25
  • Martin Luther King, Jr. Birthday: 01/20/25
  • Presidents' Day: 02/17/25
  • Memorial Day: 05/26/25
  • Juneteenth National Independence Day: 06/19/25
  • Independence Day: 07/04/25
  • Labor Day: 09/01/25
  • Indigenous Peoples' Day: 10/13/25
  • Veterans Day: 11/11/25
  • Thanksgiving: 11/27/25
  • Christmas: 12/25/25
  • New Year's: 01/01/26

Email

tbccmail@btfa.gov

Mailing Address

Bureau of Trust Fund Administration
Attn: TBCC
PO Box 26928
Albuquerque, NM 87125

Searching for local help?

Use this list to find out which BTFA office serves your Tribe.

 

Regional Offices

Southern Plains, Eastern Oklahoma & Eastern

Great Plains & Midwest

Navajo & Southwest, Pacific & Western

Rocky Mountain, Alaska & Northwest

Administrative Offices 

Bureau of Trust Funds Administration  
P.O. Box 26928 
Albuquerque, NM  87125 
888-678-6836

Related Federal Offices

Federal Indian Minerals Offices
6251 College Blvd, Ste B
Farmington, NM 87402
800-238-2839

Indian Energy Service Center
13922 Denver West Parkway, Building 54, Suite 300
Lakewood, CO 80401
720-595-2000

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