Contact our Offices

Trust Beneficiary Call Center

Staff at the Trust Beneficiary Call Center can provide IIM account updates, disbursement information, check the status of a request, explain quarterly benefits, and more.

Phone: (888) 678-6836
Email: tbccmail@btfa.gov
Address: 4400 Masthead NE, Albuquerque, New Mexico 87109
Hours: Monday to Friday - 7 am to 6 pm,  Saturday - 8 am to noon (Mountain Time). The call center closes for the following holidays:

  • Martin Luther King, Jr. Birthday: 01/15/22 and 01/17/22
  • Presidents' Day: 02/21/22
  • Memorial Day: 05/30/22
  • Juneteenth National Independence Day: 06/20/22
  • Independence Day: 07/04/22
  • Labor Day: 09/05/22
  • Indigenous Peoples' Day: 10/10/22
  • Veterans Day: 11/11/22
  • Thanksgiving: 11/24/22
  • Christmas: 12/24/22 and 12/26/22
  • New Year's: 01/02/23

Learn more about the Trust Beneficiary Call Center.


COVID-19 Updates

Temporary policies to prevent the spread of COVID-19 may change how you connect with us. Please review the latest updates.


Use our interactive map to locate a Fiduciary Trust Officer near you.

Fiduciary Trust Officers 

Follow the links below to see contact information for Fiduciary Trust Officers and their staff in our field offices, or visit our Tribes Served page if you're not sure which office to contact. Fiduciary Trust Officers assist with estate planning, financial management, Tribal trust accounts and investments, probate hearings, and help with BIA social services and realty issues. 

Southern Plains, Eastern Oklahoma & Eastern
Deputy Regional Trust Director: Janel Perry, 918-861-9063 

Great Plains & Midwest
Deputy Regional Trust Director: Gayla Bordeaux, 605-515-1081

Navajo & Southwest, Pacific & Western
Deputy Regional Trust Director: Dorothy Graham, 505-239-4508 

Rocky Mountain, Alaska & Northwest
Deputy Regional Trust Director: Rae Luckett, 505-379-9367 

Administrative Offices 

Bureau of Trust Funds Administration  
P.O. Box 26928 
Albuquerque, NM  87125 
888-678-6836

Related Federal Offices

Federal Indian Minerals Offices
6251 College Blvd, Ste B
Farmington, NM 87402
800-238-2839

Indian Energy Service Center
13922 Denver West Parkway, Building 54, Suite 300
Lakewood, CO 80401
720-595-2000

Land Buy-Back Program for Tribal Nations
U.S. Department of the Interior
1849 C St NW, Mail Stop 3220                                                                               
Washington, DC 20240
888-678-6836

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