Starting February 14, 2022, all DOI employees will have a new way to reserve and access Remote Communication Access Real-time Translation (CART) and Video Remote Interpreting (VRI) for meetings and events on Microsoft Teams, Zoom, and other virtual platforms. Remote CART is real-time captioning for Federal employees who are deaf or hard of hearing. VRI services provide DOI employees who are deaf and hard of hearing the ability to facilitate effective and efficient communication with their managers, colleagues, and peers from their own office space using an on-demand, remote, certified American Sign Language (ASL) interpreter. A contract for these services has been awarded to Stuart B Consultants, Inc., D.B.A. Birnbaum Interpreting Services (BIS) and FedRelay will no longer be used. These services are centrally funded. For information on how to reserve CART or VRI services for meetings and events, visit the IMT Services SharePoint.
DOI employees are encouraged to transition to the Federal Communications Commission (FCC) Telecommunications Relay Service (TRS) program for the specific relay services they require. Employees can now begin to transition to whatever vendor they choose under the FCC's TRS program for the following services:
To find information on how to register for TRS, visit the FCC’s TRS website. This site provides information on the various TRS services, including the names, contact information, and websites of the Internet-based TRS providers for each type of Internet-based relay service.