A Message to our Customers from the IBC Head of the Contracting Activity


Dear Customers,

The last few weeks have been quite a challenge.  As we continually adjust to the environment around us, I want to provide an update of IBC Acquisition Services Directorate (AQD) status.  First and foremost, I assure you that we are taking appropriate measures to protect the health and safety of our staff.  We have moved to a 100% telework status.  I’m proud of how quickly we were able to adapt, and with the comfort of knowing our staff is adhering to CDC and Departmental guidelines, we can continue to focus on customer support. 

AQD is 100% operational.  We are ready to support your current needs, and we are positioned to accept new requirements.  For instance, over the last two weeks, our Contracting Officers (CO) reached out to their Contracting Officer Representatives (CORs) and Program Managers (PMs) to ask about any changes they may need to their contracts due to COVID-19.  We were specifically inquiring about plans to allow on-site contractors to telework, if we needed to add clauses to allow telework, and plans CORs would use to monitor performance.  If you have any questions about contractor performance or support during this pandemic, please contact your servicing CO for assistance. 

In addition our website provides regular procurement action lead times (PALT) and procurement request (PR) package cut-off timelines.  In light of the COVID-19 pandemic, we will work with to accept packages after these dates and do our best to meet our PALT.  The more we partner and work together, the better we can meet your needs.  If you have any questions, please contact your CO directly, or us at 703-964-3600, or contact me via email

Thank you, 

Keith O’Neill, 

Head of the Contracting Activity
Acquisition Services, Interior Business Center
U.S. Department of the Interior

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